We love you too :)
You have repaired a second device with us in the last 30 days....we are so honored and flattered.
It has taken many years (almost 12 to be exact) of perfecting the art of digital repairs, but we are finally ready and delighted to take our bows to customers like you, Irene!
We hope you and your iPhone 6 have many years of happy travels together!
Our best to you...from your 10-Star team at The TechKnow Space
Located in what may be the most convenient location in Mississauga on City Centre Drive, TechKnow Space offers the most competitive phone repair prices around. The best part is their 1-hour phone repair service that will have your phone up and running in no time - and you can even kill some time at the mall while you wait.
This place is as advertised. They promised a 1 hour turn around time for my cracked screen and they had it completed on time as promised. In general were friendly and professional.
Great service and convenient location, I will be returning here if the need arises to fix any other items.
Thanks Zarak, for your kind input....much appreciated.
Truth in advertising and managing expectations is what we live by!
We look forward to seeing your friends and family visit us for any repair needs....going forward.
Highly recommend it, professional and efficient service - I will return.
My iPhone screen cracked a day ago and I had no idea where to go to get it fixed. I dreaded the thought of giving up my cell for a few days to get it repaired.
I considered buying a new phone (in order to avoid being "phoneless" for a week) but decided to complete a google search and find a place that can fix my cell at a reasonable price and within a reasonable amount of time. I found these guys on google and I'm glad I did!
During my initial call, the staff person was friendly and I decided to attend the Mississauga location.
When I attended the store, staff were professional and friendly. They replaced the screen in less than 15 minutes! I attended with my two year-old and getting this done - on the spot- in less than 15 minutes was a plus!
They were very accommodating to my two year-old as we waited and they also helped me with picking out a case cover (which I'm very happy with).
Price was reasonable and my phone is good as new , location/hours were also convienant.
Hi Sandy, thanks!
Did you not find anything that did not please you! We must walk on water!
Here is the simple reason why we were on our best behavior…to impress your two-year old who we are convinced will become our lifetime customer upon turning 15
We look forward to seeing all your friends and neighbors soon :)
The staff is kind, and the service is at times better then Apples. Prices are competitive, too. Highly recommend!
Apple excels at many things. The TechKnow Space excels at bringing dead and damaged devices to life.
Check out our super-patented “Digital Device Magic Machine” in the video above!!!
Great service , very quick and well executed .
I had replaced the screen myself once before and it was a major pain . It took me 3 hours, almost gave up and ultimately , I did a poor job. I don't know how they managed to do this so quickly and perfectly . They must have a man with the worlds smallest hands back there .
Digital technology, while empowering and enriching us, has grown complex, bewildering and somewhat intimidating.
Convergence of various technologies is leading to an exciting and exhilarating world of possibilities where we communicate, educate, entertain and manage most facets of our lives. The world of wireless and mobile has increasingly liberated us from the tethered world of sedentary computing and communications.
Bluetooth, WiFi, Cellular, GPS, NFC and other wireless flavors are liberating us and increasing ubiquity of our digital capabilities. Our lives are increasingly embedded in our digital devices. When they work they make for a happy day. When they hiccup, falter or fail, they bring forth intense insecurity and anxiety.
We are mindful of these vulnerabilities and strive to alleviate them by offering fast and reliable services for repairing refurbishing and resuscitating your devices.
Serving customers in the GTA from two locations, we provide:
Expert repair solutions through trained and certified technicians.
Fixed, up-front and no-surprise pricing and fast repairs
We only charge for repairs after our customers are happy with the repairs, smile and thank us for a job well done.
Convenient locations situated less than 2 minutes from major highways , the 403 & the QEW .
Cheerful and customer-friendly stores.
You chill in our lounge with coffee, TV, WiFi and magazines while we alleviate your anxieties.
Guiding Principles and Core Values
We are committed at all times to the following practices, driven by the imperative to nurture customer relationships through expectations and trust management :
A firm commitment to the belief “be fair to our customers, while being fair to ourselves”. This has worked wonders over the years. This adherence is inviolable for us, and we are most sensitive to any questioning of our integrity, sometimes considering it a personal affront!
A “No Surprises” price policy evidenced by up-front estimates approved by you before carrying out any repairs.
A commitment to complete the repairs quickly, typically within an hour. We strive to ensure that a happy device is united with their happy owners in the shortest possible time.
Your devices carry personal and confidential data and other identity information. We are mindful of this trust and work to ensure the integrity and safety of all your information, while striving to return the repaired solution to your care, ASAP.
We do not subscribe to the belief that “the customer is always right”. In the domain of technology we have expertise and experience on our side, and we think users come to us for technical solutions for their wounded and disabled devices.
While we can and will sometimes drop the ball, we can assure you we will do all due diligence in assessing any errors of omission or cmmission. When we find ourselves culpable we will happily offer apologies, and when warranted, refunds and/or rework at no charge to you.
Trust is a core component in this relationship and we hope you will give us the benefit of doubt when it comes to technical issues, just as you would with physicians, lawyers, etc. We urge all our customers to accompany their disabled devices with a generous helping of trust when they come to our store.