X

Diagnostics Fees Information

  
Digital Distress?



  
Digital Delight!

Proudly Repairing Devices For:







More Business Customers

...AND MILLIONS OF
CUSTOMERS LIKE YOU

Search our site

Diagnostics & Fees


No diagnostics fees for all completed repairs.

No diagnostics fees for all completed repairs.

Final Charges:

  • THERE IS NO DIAGNOSTICS CHARGE WHEN WE COMPLETE YOUR REPAIRS. WE SIMPLY CHARGE YOU FOR THE REPAIRS.
  • THERE IS A DIAGNOSTICS CHARGE of $40.00 TO COMPENSATE US FOR ALL OUR EFFORTS WHEN YOU DECLINE OUR REPAIR ESTIMATES.

We proceed as follows:

  • 1. We charge a diagnostics fee of $40 in advance.
  • 2. We complete the diagnostics and call you with our estimate
  • 3. If you approve our estimate, we proceed with the repair.
    • We charge you for the estimate approved by you, less the diagnostics fee of $40.
  • 4. If you decline our estimate and do not wish to proceed with the repair
    • We put the device back together and have you pick it up. There is no additional charge to you.

You either pay for the repair charges approved by you, or our diagnostics fee. 

Final charges are:

EITHER

For repairs completed
(diagnostics fees do not apply, repair charges do apply)

OR

For diagnosis efforts
(when no repair is peformed, diagnostics fees apply)

We will not charge you both Repair Cost and Diagnostics Fee for the same device on the same work order. w

 
Diagnostic Fees: $40 for all devices, paid in advance


LIQUID SPILL / WATER DAMAGED DEVICES

Liquid Damage Cleaning Fee, paid in advance :

All Devices........................................................$60.00

Liquid damage device cleaning is not classified as a repair and the Liquid Damage Cleaning Fee is not a repair charge.  

Upon completion of cleaning, we will call you with an estimate for any additional repairs needed. Upon your approval of our estimate we will proceed with the repair.

If you decline the repair estimate, we reassemble your device and return it to you unrepaired with no additonal charges.  The $60.00 liquid cleaning fee you have already paid compensates us for all our efforts. 

Click here for our Liquid Damaged Devices policies and procedures page

Toronto: 416 987 9860   Mississauga: 905 897 9860       Try Our Google Virtual Walkthrough Techknow Space Google view Walk through our iPhone Repair Store in Mississauga and Toronto serving GTA since 2006.

"It's better to repair..." says Kyle Wiens @ iFixit

from Fighting Back Against The Throwaway Culture

The TechKnow Space
offers the lowest repair prices in Canada for Samsung Phones, Samsung Tablets & Samsung Gear Watches, using genuine Samsung replacement parts.

--> We challenge you to find lower prices!

IMPORTANT:
Broken Screens & Warranty Claims:
Our Repair Warranty covers:
  • MANUFACTURER DEFECTS ONLY,
  • Not damage of any kind.
There is no WARRANTY offered by anyone that covers screens that are broken again after replacement.
Read the full warranty details here.
We Are Your Trusted

Find us on www.samsung.com
The TechKnow Space provides:
Authorized Repairs for Samsung devices,
But NOT help & support.

For Samsung device HELP & SUPPORT
please visit the
Samsung Walk-In Centre
5985 Rodeo Dr Unit #8
Mississauga ON L5R 3X8 -Directions
Or Call 1 800 SAMSUNG(726 7864)


Always Hiring


Customer Service Representatives

Positive Personalities Welcome :)


Repair Technicians

For Phones, Laptops & Tablets


Digital Marketing

• PPC Certified/Experienced
• Web Developers


EXPLORE YOUR OPPORTUNITIES



The TechKnow Space is...
The largest retail walk-in repair centre for:
  • iPhones & iPads
  • LG Phones & LG Laptops
  • HTC Phones
  • Nokia Phones
  • Samsung Phones &
           Samsung Tablets
  • Samsung Gear Watches
  • Sony Phones &
           Sony Laptops




  • Member Of
    The Canadian Federation of Independent Business is Canada’s largest association of small- and medium-sized businesses. As a matter of policy, CFIB does not endorse or promote the products and services of its members.

    Canadian Federation of Independant Business


    BBB Accredited Business   

    Better Business Bureau Accredited


    Mississauga Board of Trade


    Toronto Region Board of Trade


    Electronic Frontier Foundation