We proceed as follows:
You either pay for the repair charges approved by you, or our diagnostics fee.
Final charges are:
For repairs completed
(diagnostics fees do not apply, repair charges do apply)
For diagnosis efforts
(when no repair is peformed, diagnostics fees apply)
We will not charge you both Repair Cost and Diagnostics Fee for the same device on the same work order. w
Diagnostic Fees: $40 for all devices, paid in advance
LIQUID SPILL / WATER DAMAGED DEVICES
Liquid Damage Cleaning Fee, paid in advance :
Liquid damage device cleaning is not classified as a repair and the Liquid Damage Cleaning Fee is not a repair charge.
Upon completion of cleaning, we will call you with an estimate for any additional repairs needed. Upon your approval of our estimate we will proceed with the repair.
If you decline the repair estimate, we reassemble your device and return it to you unrepaired with no additonal charges. The $60.00 liquid cleaning fee you have already paid compensates us for all our efforts.
Digital Distress? Digital Delight!