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Mail-in / Ship-in Repairs - Process & Instructions

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Toronto: 416 987 9860 - 
 Mississauga: 905 897 9860 - 

Mail-In Instructions


  • Please complete, print, and Submit the Shipping Form (below) when shipping devices to us, and enclose a print-out (or legible hand-printed facsimile) in the package.

    To facilitate the repair process, please also include a print-out of the emails you have exchanged with us regarding your device(s).

  • Package your device in such a way as to adequately protect it. Use suffcient packing material such as bubble wrap and seal your package securely with packing tape. Do Not use "Foam Peanuts".

  • Our address for all mail-in and ship-in repairs:

    The TechKnow Space
    33 City Centre Dr #142
    Mississauga, ON
    L5B 2N5
     
    Business Hours
     
  • When the cause of your device's problem is not obvious we will complete a diagnosis and advise you of the needed repairs and provide a repair cost estimate.

  • Upon your approval we will proceed to complete the repairs.

  • Once the approved repairs are complete and preparatory to return-shipping your device, we will direct you to our online payment form to complete the transaction.

  • Turnaround times for diagnostics & repairs can be found here.

  • Repaired devices are return shipped same to next day after completion.

Our standard shipping charges for devices we repair and ship back to you are as follows:

Canada Post Express Shipping Charges :

Regional Small Package – upto 2 devices: $16.95

National Small Package – upto 2 devices: $21.95

Regional Large Package – upto 5 devices: $21.95

National Large Package – upto 5 devices: $29.95


Shipping charges will be included in the receipt/invoice we enclose in the package being shipped back.

Shipping Form
Please Click The "I'm Not a Robot" Captcha Box
Then Submit Request:

 
Toronto: 416 987 9860   Mississauga: 905 897 9860

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offers the lowest repair prices in Canada for Samsung Phones & Samsung Tablets using genuine Samsung replacement parts.

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Over 100,000 customers since 2006. What are you waiting for? Over 100,000 customers since 2006. What are you waiting for?
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The Canadian Federation of Independent Business is Canada’s largest association of small- and medium-sized businesses. As a matter of policy, CFIB does not endorse or promote the products and services of its members.

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Mississauga Board of Trade


Toronto Region Board of Trade


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