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Our Customer Questions About Taxes & HST


We abide by and comply with our National and Provincial tax regulations.

http://www.cra-arc.gc.ca/tx/bsnss/tpcs/gst-tps/menu-eng.html

Our customers often ask:  

Do you charge HST?

Is tax added on top of the published prices?

Do I have to pay tax on repair services and labour?

Can I save the taxes if you don't give me a receipt?

 

We always issue a receipt for our products and services.

13% HST (5% Federal GST and 8% Provincial PST) is automatically calculated on top of our published and quoted prices at point of payment by our system.

The Government is vey clear on the subject: All Goods and Services sold are subject to the tax

 

Reasons to feel good about paying sales tax and receiving a receipt:

  • Warranty Support

With multiple locations and rotating staff it is difficult, even impossible, for representatives to remember customers' names and faces - a physical receipt detailing your transaction allows us to efficiently authenticate and process warranty support claims.

  • Legitimacy - You can be assured you have complied with tax regulations and acquired services from a registered, recognized and reputable company.
  • Knowing in good conscience that you are a law abiding citizen complying with Provincial and Federal regulations.

 

Risks of a "cash-no-receipt" transaction:

  • Being a party to an illegal act.
  • Hit and miss warranty fulfillment

Not terrible if your service provider is a one-person show and you are a regular repair customer -- the proprieter might remember your name and face.

  • Not legitimate

Shops that subscribe to the "cash-no-receipt" business model are attempting to fly under the radar and capture the attention of price conscious consumers - to no-ones' benefit really.

Doing business with someone who is willing and not afraid to break the law and cheat the Government is not going to hesitate to cheat you....BEWARE!

You have to rely on the personal memory of the shop's staff to authenticate and fulfill your warranty needs.

Even if the owner remembers you as a customer, he could deny any follow-up warranty support by insisting on seeing your receipt...and you have no legal recourse.

What are the chances the shop will even be there should you return to them needing warranty support?


From Canada Revenue Agency:

Fraudulent emails and phone calls - Protect yourself!
The CRA is warning Canadians that fraudulent emails and phone calls purporting to be from the Agency are currently being reported.  Find out more  about these scams and learn how you can protect yourself.

Toronto: 416 987 9860   Mississauga: 905 897 9860       Try Our Google Virtual Walkthrough Techknow Space Google view Walk through our iPhone Repair Store in Mississauga and Toronto serving GTA since 2006.

"It's better to repair..." says Kyle Wiens @ iFixit

from Fighting Back Against The Throwaway Culture

The TechKnow Space
offers the lowest repair prices in Canada for Samsung Phones, Samsung Tablets & Samsung Gear Watches, using genuine Samsung replacement parts.

--> We challenge you to find lower prices!

IMPORTANT:
Broken Screens & Warranty Claims:
Our Repair Warranty covers:
  • MANUFACTURER DEFECTS ONLY,
  • Not damage of any kind.
There is no WARRANTY offered by anyone that covers screens that are broken again after replacement.
Read the full warranty details here.
We Are Your Trusted

Find us on www.samsung.com
The TechKnow Space provides:
Authorized Repairs for Samsung devices,
But NOT help & support.

For Samsung device HELP & SUPPORT
please visit the
Samsung Walk-In Centre
5985 Rodeo Dr Unit #8
Mississauga ON L5R 3X8 -Directions
Or Call 1 800 SAMSUNG(726 7864)


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The TechKnow Space is...
The largest retail walk-in repair centre for:
  • iPhones & iPads
  • LG Phones & LG Laptops
  • HTC Phones
  • Nokia Phones
  • Samsung Phones &
           Samsung Tablets
  • Samsung Gear Watches
  • Sony Phones &
           Sony Laptops




  • Member Of
    The Canadian Federation of Independent Business is Canada’s largest association of small- and medium-sized businesses. As a matter of policy, CFIB does not endorse or promote the products and services of its members.

    Canadian Federation of Independant Business


    BBB Accredited Business   

    Better Business Bureau Accredited


    Mississauga Board of Trade


    Toronto Region Board of Trade


    Electronic Frontier Foundation