Response from the ownerin the last week
Thank you Kate for being a happy and loyal customer.
You first came to us in Sept 2013 for 2 repairs (iPad 2 and a PS3), in Nov 2013 for an iPad 2, in May 2016 for an iPad 3, and finally last week for the iPhone 6.
We are absolutely delighted to have had the opportunity to serve you repeatedly over the past 4+ years.
We absolutely hope you have a gazillion kids who embrace The TechKnow Space for all their digital repairs as did their mother :)
Excellent service, repaired shattered iPad screen within two hours and provided text based updates when available for pickup. Very impressed and would use again.
Thanks very much for your encouraging comments. We take much satisfaction from our Work Order Management System which is designed to automate most of the customer interfacing processes and provide a friction-free experience that is fast and painless. For example, most of our customer communications are automated and deliver text messages within seconds of any change to your Work Order status.
Our system allows us to instantaneously know how many (and which) devices you have brought to us for repairs over the 11+ years we have been in business.
Today, 70% of our repairs are done for customers who come to us for multiple repairs in the past, or who have been referred to us by friends and family.
We think our Work Order Management system has delivered the quality service that keeps our customers coming back. We look forward to seeing you again to service any future repair needs you might have.
Had a great experience here I brought two iPads in to get fixed. One was shattered fixed in less than two hours. The other one they did not think was fixable, but got a call a few days later and they fixed it. I highly recommend this place.
Delighted to have been of service. iPads are tricky beasts to take, particularly the iPad Air breed J
Thanks for your appreciation and kudos.
I had an i-pad screen changed. Very satisfied so far with the end quality of the work. The staff was very courteous and did a good job after an initial hick-up. They put on a black colored screen by mistake instead of a white one. It was already beyond their closing time but they themselves offered to change the screen again by staying open late and without any extra charge. I had to wait a little but left very satisfied with their service. Keep up the good work! Thanks
Thank you very much Ashar for your kind comments.
We are focused on customer satisfaction and celebrate every Happy Customer review. Staying a few extra minutes to provide quality service is the least we can do for earning customer kudos….so thank you, Ashar.
Such perfect customer service, if there was 10 stars I'd rate it a 10! very fast, straight forward, no hidden cost. Best place to go! I recommend it to everyone! Love you guys❤️
We love you too :)
You have repaired a second device with us in the last 30 days....we are so honored and flattered.
It has taken many years (almost 12 to be exact) of perfecting the art of digital repairs, but we are finally ready and delighted to take our bows to customers like you, Irene!
We hope you and your iPhone 6 have many years of happy travels together!
Our best to you...from your 10-Star team at The TechKnow Space
Located in what may be the most convenient location in Mississauga on City Centre Drive, TechKnow Space offers the most competitive phone repair prices around. The best part is their 1-hour phone repair service that will have your phone up and running in no time - and you can even kill some time at the mall while you wait.
This place is as advertised. They promised a 1 hour turn around time for my cracked screen and they had it completed on time as promised. In general were friendly and professional.
Great service and convenient location, I will be returning here if the need arises to fix any other items.
Thanks Zarak, for your kind input....much appreciated.
Truth in advertising and managing expectations is what we live by!
We look forward to seeing your friends and family visit us for any repair needs....going forward.
Highly recommend it, professional and efficient service - I will return.
My iPhone screen cracked a day ago and I had no idea where to go to get it fixed. I dreaded the thought of giving up my cell for a few days to get it repaired.
I considered buying a new phone (in order to avoid being "phoneless" for a week) but decided to complete a google search and find a place that can fix my cell at a reasonable price and within a reasonable amount of time. I found these guys on google and I'm glad I did!
During my initial call, the staff person was friendly and I decided to attend the Mississauga location.
When I attended the store, staff were professional and friendly. They replaced the screen in less than 15 minutes! I attended with my two year-old and getting this done - on the spot- in less than 15 minutes was a plus!
They were very accommodating to my two year-old as we waited and they also helped me with picking out a case cover (which I'm very happy with).
Price was reasonable and my phone is good as new , location/hours were also convienant.
Hi Sandy, thanks!
Did you not find anything that did not please you! We must walk on water!
Here is the simple reason why we were on our best behavior…to impress your two-year old who we are convinced will become our lifetime customer upon turning 15
We look forward to seeing all your friends and neighbors soon :)
The staff is kind, and the service is at times better then Apples. Prices are competitive, too. Highly recommend!
Apple excels at many things. The TechKnow Space excels at bringing dead and damaged devices to life.
Check out our super-patented “Digital Device Magic Machine” in the video above!!!
Great service , very quick and well executed .
I had replaced the screen myself once before and it was a major pain . It took me 3 hours, almost gave up and ultimately , I did a poor job. I don't know how they managed to do this so quickly and perfectly . They must have a man with the worlds smallest hands back there .