The First Mobile Device Repair Store Delivering Digital Repair Solutions Since 2006 - Downtown Toronto & Square One Mississauga

As an essential service WE ARE OPEN THROUGH THE LOCKDOWN
Wear a mask :) more...

Proactive Privacy Protection
Serving Toronto, Mississauga, Etobicoke, Brampton, Milton, Burlington, Oakville, Hamilton, St. Catharines, London, Kitchener, Waterloo, Cambridge, Guelph, Orangeville, Barrie

DEVICE FAILURE?

You can try these bad ideas:

• Manufacturer Warranty Service
• Buy a Replacement Device (repair or replace)

READ: Why is Manufacturer Warranty a Really Bad Idea?

READ: Repair or Replace With a Used Device

"Such perfect customer service, if there was 10 stars I'd rate it a 10!... See Review On Google Maps

Located in what may be the most convenient location in Mississauga on City Centre Drive, TechKnow Space offers the most competitive phone repair prices around. The best part is their 1-hour phone repair service that will have your phone up and running in no time - and you can even kill some time at the mall while you wait.

This place is as advertised. They promised a 1 hour turn around time for my cracked screen and they had it completed on time as promised. In general were friendly and professional. Great service and convenient location, I will be returning here if the need arises to fix any other items.
Zara K - (See Review On Google Maps)
Response from the owner

Thanks Zarak, for your kind input....much appreciated. Truth in advertising and managing expectations is what we live by! We look forward to seeing your friends and family visit us for any repair needs....going forward.

Highly recommend it, professional and efficient service - I will return. My iPhone screen cracked a day ago and I had no idea where to go to get it fixed. I dreaded the thought of giving up my cell for a few days to get it repaired. I considered buying a new phone (in order to avoid being "phoneless" for a week) but decided to complete a google search and find a place that can fix my cell at a reasonable price and within a reasonable amount of time. I found these guys on google and I'm glad I did! During my initial call, the staff person was friendly and I decided to attend the Mississauga location. When I attended the store, staff were professional and friendly. They replaced the screen in less than 15 minutes! I attended with my two year-old and getting this done - on the spot- in less than 15 minutes was a plus! They were very accommodating to my two year-old as we waited and they also helped me with picking out a case cover (which I'm very happy with). Price was reasonable and my phone is good as new , location/hours were also convienant.
Sandy Soares - (See Review On Google Maps)
Response from the owner

Hi Sandy, thanks! Did you not find anything that did not please you! We must walk on water! Here is the simple reason why we were on our best behavior…to impress your two-year old who we are convinced will become our lifetime customer upon turning 15 We look forward to seeing all your friends and neighbors soon :)

The staff is kind, and the service is at times better then Apples. Prices are competitive, too. Highly recommend!
Milan Jovanovic - (See Review On Google Maps)
Response from the owner

Thanks Milan. Apple excels at many things. The TechKnow Space excels at bringing dead and damaged devices to life. Check out our super-patented “Digital Device Magic Machine” in the video above!!!

Great service , very quick and well executed . I had replaced the screen myself once before and it was a major pain . It took me 3 hours, almost gave up and ultimately , I did a poor job. I don't know how they managed to do this so quickly and perfectly . They must have a man with the worlds smallest hands back there .
Kosta Malesevic - (See Review On Google Maps)
Response from the owner

Thanks Kosta,! We do have a genius with small hands but he is certainly not Mr. “T---P” !

The Digital You

Your Digital Persona

Compared to 10 years ago the amount of personal and business information stored on our mobile devices has increased exponentially!

We are increasingly dependant on mobile technology to manage all aspects of our daily lives to the point where our personal identities have merged with our digital identities.

Privacy, Data Security, Personal Identity -- buzzwords that never cross into your mental radar until you experience a crisis such as someone hacking your identity, cracking your password encryptions, tracking your physical movements, or unravelling your personal privacy!

Remember, your digital devices carry a whole range of personal and confidential information like:

Banking Information

Mobile Pay Functionality

Accounting & Taxes

Business Contacts

Legal Data

Customer Data

Appointment Calendars

Private Pictures and Documents

Family & Friends Identities

Passwords

...etc, etc, etc...

When you bring in a device for repair, technicians have access to all your information! Make sure you entrust this precious possession, your digital life, to the right people.

ON THIS PAGE

Ensuring Data Security

Mobile Data Privacy

Data Theft - A Matter for Concern

Ensuring Data Security

Did You Know?

• 20 million people have their identities used fraudulently each year in North America.

• 100 million people have their personal information compromised each year.

• 7% of all adults have lost an average of $3,500 through data theft.

(http://www.identitytheft.info/victims.aspx)
(http://www.crimemuseum.org/crime-library/identity-theft)

The TechKnow Space goes to great length to protect your privacy and personal identity.

Our Established Safeguards:

24/7 Video Monitoring of Technician Activity
Preventing your devices from accessing any storage media to ensure no data leakage or portability
Devices waiting for repairs are stored securely with controlled access
Time-stamped tracking of your devices' journey through our repair processes
Monitoring repair durations
Technical Staff Background Checks
256-bit data encryption when data storage is essential
Documented and rigorously defined process flows
In-house developed Work Order Management software for tracking and managing each repair
Repair time thresholds to regulate workbench durations and device handling
Triggered notifications for exceptional events
(example: when repair time for a phone exceeds a pre-identified threshold, a notification is sent to the supervisor).

Highly Sensitive Data & Mission-Critical Security Needs:

When your data is too sensitive to be trusted in anyone's care but your own - your options are:

Back up and remove the data from your device before you bring it to us for service.
This option may or may not be possible depending on the state of your device and the extent of the damage or failure.
Not provide us with your password.
We may not be able to provide full warranty coverage if we are unable to fully test the device both before and after repairs (which requires full access to the device with your password).
Or Do-It-Yourself.
Maintain your own secure in-house repair facility.

Mobile Data Privacy

Today we carry what are essentially super computers with us all the time. These little devices represent you, your business, your family and friends, your health, your home and business security, financial details, etc etc etc!

"Modern cell phones are not just another technological convenience. With all they contain and all they may reveal, they hold for many [people] “the privacies of life". "
Chief Justice John Roberts US Supreme Court

Data Theft - A Matter for Concern

Prevent data theft! It is of paramount importance that the integrity and security of your PRIVATE DATA is protected from unauthorized access. Identity theft is very real! It isn't science fiction anymore that someone can effectively become you -- obtain credit, secure loans, and buy real-estate in your name -- and carry on online and in the real-world as though they were you by obtaining the information stored on your smart phone and other mobile devices.