The Untold Truth About Warranties
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"Such perfect customer service, if there was 10 stars I'd rate it a 10!... See Review On Google Maps
Located in what may be the most convenient location in Mississauga on City Centre Drive, TechKnow Space offers the most competitive phone repair prices around. The best part is their 1-hour phone repair service that will have your phone up and running in no time - and you can even kill some time at the mall while you wait.
This place is as advertised. They promised a 1 hour turn around time for my cracked screen and they had it completed on time as promised. In general were friendly and professional. Great service and convenient location, I will be returning here if the need arises to fix any other items.
Zara K - (See Review On Google Maps)Response from the owner Thanks Zarak, for your kind input....much appreciated. Truth in advertising and managing expectations is what we live by! We look forward to seeing your friends and family visit us for any repair needs....going forward.
Highly recommend it, professional and efficient service - I will return. My iPhone screen cracked a day ago and I had no idea where to go to get it fixed. I dreaded the thought of giving up my cell for a few days to get it repaired. I considered buying a new phone (in order to avoid being "phoneless" for a week) but decided to complete a google search and find a place that can fix my cell at a reasonable price and within a reasonable amount of time. I found these guys on google and I'm glad I did! During my initial call, the staff person was friendly and I decided to attend the Mississauga location. When I attended the store, staff were professional and friendly. They replaced the screen in less than 15 minutes! I attended with my two year-old and getting this done - on the spot- in less than 15 minutes was a plus! They were very accommodating to my two year-old as we waited and they also helped me with picking out a case cover (which I'm very happy with). Price was reasonable and my phone is good as new , location/hours were also convienant.
Sandy Soares - (See Review On Google Maps)Response from the owner Hi Sandy, thanks! Did you not find anything that did not please you! We must walk on water! Here is the simple reason why we were on our best behavior…to impress your two-year old who we are convinced will become our lifetime customer upon turning 15 We look forward to seeing all your friends and neighbors soon :)
The staff is kind, and the service is at times better then Apples. Prices are competitive, too. Highly recommend!
Milan Jovanovic - (See Review On Google Maps)Response from the owner Thanks Milan. Apple excels at many things. The TechKnow Space excels at bringing dead and damaged devices to life. Check out our super-patented “Digital Device Magic Machine” in the video above!!!
Great service , very quick and well executed . I had replaced the screen myself once before and it was a major pain . It took me 3 hours, almost gave up and ultimately , I did a poor job. I don't know how they managed to do this so quickly and perfectly . They must have a man with the worlds smallest hands back there .
Kosta Malesevic - (See Review On Google Maps)Response from the owner Thanks Kosta,! We do have a genius with small hands but he is certainly not Mr. “T---P” !
Your business survival and success is critically dependent on technology your staff use and leverage for competitive advantage.
When these technology tools hiccup or fail, your staff experience extreme anxieties. In particular, your sales staff is completely frustrated and unable to deliver on their daily sales targets.
Most companies look to finding solutions through warranty protection plans. Typically, one of the following 3 warranty flavours is an option:
1. The Standard Manufacturer Warranty: offers
a. Network and cellular
b. Main logic-board related failures.
Problems with this warranty option:
• Our 10 years of repair experience reveals less than 5% of the repairs are network or logic board related. Most of the repairs are not covered under Manufacturer Warranty and have to be paid for.
• Repairs under this option can take from 2 weeks to 8 weeks.
2. Extended Manufacturer
Problems with this warranty option: same as with the Manufacturer Warranty option.
3. Accidental Warranty: provides protection against accidents like drops and dings, or damage due to liquids. The price to purchase this protection is pretty steep. These warranties typically only allow one accidental damage claim over the lifetime of the warranty.
Problems with this warranty option:
• Our 10 years of repair experience reveals about 95% of repairs are a result of accidental damage or liquid-related problems, and would
• Repairs under this option can take from 2 weeks to 8 weeks.
• Repairs are hugely expensive costing you an average of $200 to $300 per repair incident including monthly fees and deductibles.
Our 10 years of experience reveals that most device owners would rather pay The TechKnow Space to repair their devices within one
Anecdotally, we have an Apple store across from our Square One location. We have many Apple customers come to us rather than use Apple’s free warranty services for the simple reasons:
- They find waiting for 2 to 10 days to get an appointment with the Genius Bar, painful.
- The 2 to 6 hours of in-store wait at the Apple store makes this option unpalatable.
They would rather come to The TechKnow Space for a paid 1-hour solution.
Think the warranty providers have you over a barrel?
Not a chance….reach out to The TechKnow Space, your agile digital solution partners.
TechKnow Space Toronto Ontario: 416 987 9860TechKnow Space Mississauga Ontario: 905 897 9860
The First Smartphone Repair Store
Serving Canada Since 2006
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