WHY YOUR REPAIR PROCESSES ARE BROKEN AND COSTING YOU A FORTUNE
Serving Toronto, Mississauga, Etobicoke, Brampton, Milton, Burlington, Oakville, Hamilton, St. Catharines, London, Kitchener, Waterloo, Cambridge, Guelph, Orangeville, Barrie
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"Such perfect customer service, if there was 10 stars I'd rate it a 10!... See Review On Google Maps
Located in what may be the most convenient location in Mississauga on City Centre Drive, TechKnow Space offers the most competitive phone repair prices around. The best part is their 1-hour phone repair service that will have your phone up and running in no time - and you can even kill some time at the mall while you wait.
This place is as advertised. They promised a 1 hour turn around time for my cracked screen and they had it completed on time as promised. In general were friendly and professional. Great service and convenient location, I will be returning here if the need arises to fix any other items.
Zara K - (See Review On Google Maps)Response from the owner Thanks Zarak, for your kind input....much appreciated. Truth in advertising and managing expectations is what we live by! We look forward to seeing your friends and family visit us for any repair needs....going forward.
Highly recommend it, professional and efficient service - I will return. My iPhone screen cracked a day ago and I had no idea where to go to get it fixed. I dreaded the thought of giving up my cell for a few days to get it repaired. I considered buying a new phone (in order to avoid being "phoneless" for a week) but decided to complete a google search and find a place that can fix my cell at a reasonable price and within a reasonable amount of time. I found these guys on google and I'm glad I did! During my initial call, the staff person was friendly and I decided to attend the Mississauga location. When I attended the store, staff were professional and friendly. They replaced the screen in less than 15 minutes! I attended with my two year-old and getting this done - on the spot- in less than 15 minutes was a plus! They were very accommodating to my two year-old as we waited and they also helped me with picking out a case cover (which I'm very happy with). Price was reasonable and my phone is good as new , location/hours were also convienant.
Sandy Soares - (See Review On Google Maps)Response from the owner Hi Sandy, thanks! Did you not find anything that did not please you! We must walk on water! Here is the simple reason why we were on our best behavior…to impress your two-year old who we are convinced will become our lifetime customer upon turning 15 We look forward to seeing all your friends and neighbors soon :)
The staff is kind, and the service is at times better then Apples. Prices are competitive, too. Highly recommend!
Milan Jovanovic - (See Review On Google Maps)Response from the owner Thanks Milan. Apple excels at many things. The TechKnow Space excels at bringing dead and damaged devices to life. Check out our super-patented “Digital Device Magic Machine” in the video above!!!
Great service , very quick and well executed . I had replaced the screen myself once before and it was a major pain . It took me 3 hours, almost gave up and ultimately , I did a poor job. I don't know how they managed to do this so quickly and perfectly . They must have a man with the worlds smallest hands back there .
Kosta Malesevic - (See Review On Google Maps)Response from the owner Thanks Kosta,! We do have a genius with small hands but he is certainly not Mr. “T---P” !
A typical experience for your staff to repair their broken device would likely proceed as follows:
- The employee takes their broken device to tech admin.
- The tech admin may have a pool of replacement loaner devices for temporary issue to the employee.
- The tech admin will periodically send out a batch of devices needing repair to the primary warranty provider, typically the carrier network provider, an insurance company, a big box store, or the manufacturer.
- A typical arrangement for warranty providers is to turn around and ship the devices to their contracted repair partners.
- Generally, a repair at the contracted partner could take from a week to two weeks.
- The device would now get shipped back to the warranty provider who would in turn ship it back to the company with a transit delay of a few days.
- The staff will bring back the loaner device they were issued.
- The tech admin will now sync up the data between the user's original device and the loaner device.
- The cost and delays of shipping back and forth is considerable.
An unhappy device begets an unhappy and unproductive employee, which in turn begets an unhappy business owner.
TechKnow Space Toronto Ontario: 416 987 9860TechKnow Space Mississauga Ontario: 905 897 9860
The First Smartphone Repair Store
Serving Canada Since 2006
Specialists in:
Logic Board Repair
Water Damage Repair
Data Recovery
