As an essential service WE ARE OPEN THROUGH THE LOCKDOWN
This is an in-store service, NOT a curbside process...
Simply walk into our store with your device
• Clearly explain the problem you are experiencing
• We will clarify and confirm our understanding
• You can demonstrate the problem, if required
• Before accepting your device for repair we will ensure you understand how we will help you (our solution)
Total interaction time for drop off may range from 2 minutes for simple problems to 20 minutes for complex issues.
Pick-up of your repaired devices can take from 5 minutes to 20 minutes this includes the time needed to test the solution.
We are your Premium GO-TO Service Centre for All
Logic Board & Mainboard Repair
Experts On Duty!
For all device problems your repair provider cannot resolve
TechKnow Space Geniuses
GUARANTEE a repair 9 times out of 10!
A typical experience for your staff to repair their broken device would likely proceed as follows:
- The employee takes their broken device to tech admin.
- The tech admin may have a pool of replacement loaner devices for temporary issue to the employee.
- The tech admin will periodically send out a batch of devices needing repair to the primary warranty provider, typically the carrier network provider, an insurance company, a big box store, or the manufacturer.
- A typical arrangement for warranty providers is to turn around and ship the devices to their contracted repair partners.
- Generally, a repair at the contracted partner could take from a week to two weeks.
- The device would now get shipped back to the warranty provider who would in turn ship it back to the company with a transit delay of a few days.
- The staff will bring back the loaner device they were issued.
- The tech admin will now sync up the data between the user's original device and the loaner device.
- The cost and delays of shipping back and forth is considerable.
An unhappy device begets an unhappy and unproductive employee, which in turn begets an unhappy business owner.
TechKnow Space Toronto Ontario: 905 232 0106TechKnow Space Mississauga Ontario: 905 896 9701
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