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The First Mobile Repair Store Delivering Digital Solutions Since 2006

MAIL-IN / SHIP-IN REPAIRS - PROCESS & INSTRUCTIONS

Toronto Location Closed Mon May 21

Our Passion: Repairing Mobile Devices
Our Obsession: Making Customers Happy
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happy iPhone repair Toronto customer at TechKnow Space
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Toronto: 416 987 9860 
 Mississauga: 905 897 9860

Mail-In Instructions

  • Please complete, print, and Submit the Shipping Form (below) when shipping devices to us, and enclose a print-out (or legible hand-printed facsimile) in the package.

    To facilitate the repair process, please also include a print-out of the emails you have exchanged with us regarding your device(s).

  • Package your device in such a way as to adequately protect it. Use suffcient packing material such as bubble wrap and seal your package securely with packing tape. Do Not use "Foam Peanuts".

  • Our address for all mail-in and ship-in repairs:

    The TechKnow Space
    33 City Centre Dr #142
    Mississauga, ON
    L5B 2N5
     
    Business Hours
     
  • When the cause of your device's problem is not obvious we will complete a diagnosis and advise you of the needed repairs and provide a repair cost estimate.

  • Upon your approval we will proceed to complete the repairs.

  • Once the approved repairs are complete and preparatory to return-shipping your device, we will direct you to our online payment form to complete the transaction.

  • Turnaround times for diagnostics & repairs can be found here.

  • Repaired devices are return shipped same to next day after completion.

 

Shipping Charges

Our standard shipping charges for devices we repair and ship back to you are as follows:

Canada Post Express Shipping Charges :

Regional Small Package – upto 2 devices: $16.95

National Small Package – upto 2 devices: $21.95

Regional Large Package – upto 5 devices: $21.95

National Large Package – upto 5 devices: $29.95

Shipping charges will be included in the receipt/invoice we enclose in the package being shipped back.

Shipping Form

TechKnow Space Toronto Ontario: 416 987 9860TechKnow Space Mississauga Ontario: 905 897 9860

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