The First Mobile Device Repair Store Delivering Digital Repair Solutions Since 2006 - Downtown Toronto & Square One Mississauga

As an essential service WE ARE OPEN THROUGH THE LOCKDOWN
Wear a mask :) more...

Do I Have to Pay Tax?
Serving Toronto, Mississauga, Etobicoke, Brampton, Milton, Burlington, Oakville, Hamilton, St. Catharines, London, Kitchener, Waterloo, Cambridge, Guelph, Orangeville, Barrie

DEVICE FAILURE?

You can try these bad ideas:

• Manufacturer Warranty Service
• Buy a Replacement Device (repair or replace)

READ: Why is Manufacturer Warranty a Really Bad Idea?

READ: Repair or Replace With a Used Device

"Such perfect customer service, if there was 10 stars I'd rate it a 10!... See Review On Google Maps

Located in what may be the most convenient location in Mississauga on City Centre Drive, TechKnow Space offers the most competitive phone repair prices around. The best part is their 1-hour phone repair service that will have your phone up and running in no time - and you can even kill some time at the mall while you wait.

This place is as advertised. They promised a 1 hour turn around time for my cracked screen and they had it completed on time as promised. In general were friendly and professional. Great service and convenient location, I will be returning here if the need arises to fix any other items.
Zara K - (See Review On Google Maps)
Response from the owner

Thanks Zarak, for your kind input....much appreciated. Truth in advertising and managing expectations is what we live by! We look forward to seeing your friends and family visit us for any repair needs....going forward.

Highly recommend it, professional and efficient service - I will return. My iPhone screen cracked a day ago and I had no idea where to go to get it fixed. I dreaded the thought of giving up my cell for a few days to get it repaired. I considered buying a new phone (in order to avoid being "phoneless" for a week) but decided to complete a google search and find a place that can fix my cell at a reasonable price and within a reasonable amount of time. I found these guys on google and I'm glad I did! During my initial call, the staff person was friendly and I decided to attend the Mississauga location. When I attended the store, staff were professional and friendly. They replaced the screen in less than 15 minutes! I attended with my two year-old and getting this done - on the spot- in less than 15 minutes was a plus! They were very accommodating to my two year-old as we waited and they also helped me with picking out a case cover (which I'm very happy with). Price was reasonable and my phone is good as new , location/hours were also convienant.
Sandy Soares - (See Review On Google Maps)
Response from the owner

Hi Sandy, thanks! Did you not find anything that did not please you! We must walk on water! Here is the simple reason why we were on our best behavior…to impress your two-year old who we are convinced will become our lifetime customer upon turning 15 We look forward to seeing all your friends and neighbors soon :)

The staff is kind, and the service is at times better then Apples. Prices are competitive, too. Highly recommend!
Milan Jovanovic - (See Review On Google Maps)
Response from the owner

Thanks Milan. Apple excels at many things. The TechKnow Space excels at bringing dead and damaged devices to life. Check out our super-patented “Digital Device Magic Machine” in the video above!!!

Great service , very quick and well executed . I had replaced the screen myself once before and it was a major pain . It took me 3 hours, almost gave up and ultimately , I did a poor job. I don't know how they managed to do this so quickly and perfectly . They must have a man with the worlds smallest hands back there .
Kosta Malesevic - (See Review On Google Maps)
Response from the owner

Thanks Kosta,! We do have a genius with small hands but he is certainly not Mr. “T---P” !

Our Customer Questions About Taxes & HST

We abide by and comply with our National and Provincial tax regulations.

http://www.cra-arc.gc.ca/tx/bsnss/tpcs/gst-tps/menu-eng.html

Our customers often ask:

Do you charge HST?

Is tax added on top of the published prices?

Do I have to pay tax on repair services and labour?

Can I save the taxes if you don't give me a receipt?

We always issue a receipt for our products and services.

13% HST (5% Federal GST and 8% Provincial PST) is automatically calculated on top of our published and quoted prices at point of payment by our system.

The Government is very clear on the subject: All Goods and Services sold are subject to the tax

Reasons to feel good about paying sales tax and receiving a receipt:

Warranty Support

With multiple locations and rotating staff it is difficult, even impossible, for representatives to remember customers' names and faces - a physical receipt detailing your transaction allows us to efficiently authenticate and process warranty support claims.

Legitimacy - You can be assured you have complied with tax regulations and acquired services from a registered, recognized and reputable company.
Knowing in good conscience that you are a law abiding citizen complying with Provincial and Federal regulations.

Risks of a "cash-no-receipt" transaction:

Being a party to an illegal act.
Hit and miss warranty fulfillment

Not a huge deal if your service provider is a one-person show and you are a regular repair customer -- the proprieter might remember your name and face.

Not legitimate

Shops that subscribe to the "cash-no-receipt" business model are attempting to fly under the radar and capture the attention of price conscious consumers - to no-ones' benefit ...really.

Doing business with someone who is willing and not afraid to break the law and cheat the Government is not going to hesitate to cheat you....BEWARE!

You have to rely on the personal memory of the shop's staff to authenticate and fulfill your warranty needs.

Even if the owner remembers you as a customer, he could deny any follow-up warranty support by insisting on seeing your receipt...and you have no legal recourse.

What are the chances the shop will even be there should you return to them needing warranty support?

From Canada Revenue Agency:

Fraudulent emails and phone calls - Protect yourself!
The CRA is warning Canadians that fraudulent emails and phone calls purporting to be from the Agency are currently being reported. Find out more about these scams and learn how you can protect yourself.