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SCREEN CRACK - CAN A SCREEN CRACK BY ITSELF?

 

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Toronto: 416 987 9860 - 
 Mississauga: 905 897 9860 - 
 

I had my screen replaced and it broke on its own


No it didn't.

"But I didn't drop it - how could it have happened?"

It is a common misconception that replaced screens can spontaneously break on their own or that the only way a screen breaks is by dropping the device.

There are many ways that a screen can crack, or break without the device having been dropped.  You may not have even noticed the event.

"My phone was 'safe' in my handbag and when I took it out it was broken.

You may have placed the phone in the bag in such a way that it lay against the side of the handbag and taken a knock while walking, placing the bag down, stepped on, sat on, leaned on, or some other object in the bag has impacted the device.  

"I put the screen in my jacket pocket and it came back out broken."

Very common! You've left your phone in your pocket, and hung your jacket on a coat-rack or back of a chair. Especially if you have not installed a case on your phone, a gentle-seeming tap against the metal of the chair or a wall can cause a slight chip in the glass or notch in the frame which will extend to a noticeable crack or cracks in the screen.

"I was holding it in my hand and the screen shattered in front of me."

Impossible without some other influencing factor - such as a defective battery swelling and causing pressure from the inside. A swelling battery is not uncommon after a device has been exposed to liquid.

"I placed my phone facedown on the table 'like I always do' and the screen cracked.

We agree.   Placing your phone facedown IS one of the ways a screen can break.  

We don't reccommend placing your phone facedown onto ANY surface.

"I placed my phone on the table and went to bed - in the morning the screen was shattered. "

It isn't difficult to deduce that your pet has knocked it down or someone - perhaps your child - has used it unbeknownst to you.

Should you find yourself in one of these situations - although we cannot offer warranty coverage - please bring your device in, we will inspect it and may offer you:

  • A discount to replace the screen again.
  • A free tempered glass screen protector.

See also: Bent Frames & Screen Replacement

Toronto: 416 987 9860   Mississauga: 905 897 9860

Digital Distress Digital Delight
Digital Distress? The Magic Happens at TechKnow Space Digital Delight!

Some of Our Newest Business Customers:

Porter Airlines Toronto Ontario has their devices fixed with TechKnow Space's Front St Toronto location.   Bruce Grey Children and Family Services has their mobile devices repaired at TechKnow Space in Mississauga & Toronto. Porter Airlines in Toronto chooses to have their devices repaired at The TechKnow Space.

Peel District School Board has partnered with The TechKnow Space for repairs to their mobile devices.

The TechKnow Space
offers the lowest repair prices in Canada for Samsung Phones & Samsung Tablets using genuine Samsung replacement parts.

--> We challenge you to find lower prices!


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