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Diagnostics Fees Information

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Toronto: 416 987 9860 - 
 Mississauga: 905 897 9860 - 

Diagnostics & Fees


No diagnostics fees for all completed repairs.

No diagnostics fees for all completed repairs.

Final Charges:

  • THERE IS NO DIAGNOSTICS CHARGE WHEN WE COMPLETE YOUR REPAIRS. WE SIMPLY CHARGE YOU FOR THE REPAIRS.
  • THERE IS A DIAGNOSTICS CHARGE of $40.00 TO COMPENSATE US FOR ALL OUR EFFORTS WHEN YOU DECLINE OUR REPAIR ESTIMATES.

We proceed as follows:

  • 1. We charge a diagnostics fee of $40 in advance.
  • 2. We complete the diagnostics and call you with our estimate
  • 3. If you approve our estimate, we proceed with the repair.
    • We charge you for the estimate approved by you, less the diagnostics fee of $40.
  • 4. If you decline our estimate and do not wish to proceed with the repair
    • We put the device back together and have you pick it up. There is no additional charge to you.

You either pay for the repair charges approved by you, or our diagnostics fee. 

Final charges are:

EITHER

For repairs completed
(diagnostics fees do not apply, repair charges do apply)

OR

For diagnosis efforts
(when no repair is peformed, diagnostics fees apply)

We will not charge you both Repair Cost and Diagnostics Fee for the same device on the same work order. w

 
Diagnostic Fees: $40 for all devices, paid in advance


LIQUID SPILL / WATER DAMAGED DEVICES

Liquid Damage Cleaning Fee, paid in advance :

All Devices........................................................$60.00

Liquid damage device cleaning is not classified as a repair and the Liquid Damage Cleaning Fee is not a repair charge.  

Upon completion of cleaning, we will call you with an estimate for any additional repairs needed. Upon your approval of our estimate we will proceed with the repair.

If you decline the repair estimate, we reassemble your device and return it to you unrepaired with no additonal charges.  The $60.00 liquid cleaning fee you have already paid compensates us for all our efforts. 

Click here for our Liquid Damaged Devices policies and procedures page

Toronto: 416 987 9860   Mississauga: 905 897 9860

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