Guiding Principles and Core Values - Customer Service - Mississauga, Toronto
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Toronto Will Be Closed Jan 15 at 3:00pm for Health Reasons
 

The First Mobile Repair Store Delivering Digital Repair Solutions Since 2006 - Downtown Toronto & Square One Mississauga

As an essential service WE ARE OPEN THROUGH THE LOCKDOWN

This is an in-store service, NOT a curbside process...

Simply walk into our store with your device
• Clearly explain the problem you are experiencing
• We will clarify and confirm our understanding
• You can demonstrate the problem, if required
• Before accepting your device for repair we will ensure you understand how we will help you (our solution)
Total interaction time for drop off may range from 2 minutes for simple problems to 20 minutes for complex issues.

Pick-up of your repaired devices can take from 5 minutes to 20 minutes this includes the time needed to test the solution.
 

Guiding Principles and Core Values
Serving Toronto, Mississauga, Etobicoke, Brampton, Milton, Burlington, Oakville, Hamilton, St. Catharines, London, Kitchener, Waterloo, Cambridge, Guelph, Orangeville, Barrie


We are your Premium GO-TO Service Centre for All
Logic Board & Mainboard Repair
Experts On Duty!

For all device problems your repair provider cannot resolve
TechKnow Space Geniuses
GUARANTEE a repair 9 times out of 10!

Our 15 Years Experience providing
LOGIC BOARD SOLUTIONS
will deliver the following benefits:
smile
1. A device that works perfectly.
2. A device with all your important data: pictures, emails, music etc. accessible...
    save $hundreds on data recovery!
3. Lifetime warranty for the repaired motherboard.
4. No charge for the repair if not successful.
 

go to logic board repair services to Logic Board Repair Services logic board being repaired

 
The TechKnow Space Repair Centre
 Our Passion: Repairing Mobile Devices 
 Our Obsession:  Making Customers Happy 

More Mind-Warps

Guiding Principles and Core Value Proposition

The relationship between technology and their owners is complex, and getting more so, we are mindful of the importance to nurture and manage our customers' trust and relationships. 

We are committed at all times to the following practices:

1. A firm commitment to the belief, "be fair to the customers, while being fair to ourselves". This adherence is inviolable for us, and we take any questioning of our integrity very personally! And, we're delighted that so far, this approach has delivered superior services to our customers.

2. A "No Surprises" price policy embedded in up-front estimates before carrying out any repairs.

3. A commitment to complete repairs quickly, typically within an hour. We share the sense of apprehension and vulnerability people experience when separated from their smartphones and laptops. We strive to ensure that a happy device is united with their happy owners in the shortest possible time.

4. Your devices carry very personal and confidential data and other identity information. We are mindful of this trust and work to ensure the integrity and safety of all your information, while striving to return the repaired solution to your care, ASAP.

5. We do not subscribe to the belief that "the customer is always right".

In the domain of technology, we have expertise and experience on our side, and users come to us for technical solutions for their wounded and disabled devices.
While we can and will sometimes drop the ball, we can assure you we will do all due diligence in assessing any errors of omission or commission. We will happily offer apologies, and where warranted, refunds and/or rework at no charge to you when we find ourselves culpable. Our staff is empowered to make these decisions without any need to consult with or obtain permission from the owners.


Trust is a core component of our customer relationships and we hope you will give us the benefit of doubt when it comes to technical issues. We urge all our customers to accompany their disabled devices with a generous helping of trust when they bringing them for repair.



TechKnow Space Toronto Ontario: 905 232 0106TechKnow Space Mississauga Ontario: 905 896 9701

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