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 Mississauga: 905 897 9860 - 

Manufacture Warranty Vs TechKnow Space Solution

Manufacturer Warranty Considerations

Disadvantages of Sending Your Device to the Manufacturer for Warranty Service:

1. Your wait time for a solution could take from 2 days to 2 months.

2. Your device may be ineligible for warranty service depending on type of failure -- which you won't necessarily know until after you have sent your device away and it has been examined by a warranty technician -- having incurred expenses only to have your device returned unrepaired.

3. Your device may have sustained unknown damages which may render it ineligible for warranty service. Manufacturer out-of-warranty (OOW) services may end up being more expensive and more time consuming than anticipated.

4. Your device may be repaired, or more typically you may be sent back a refurbished device -- resulting in you receiving a working device albeit minus any customization such as after-market skin or personal engravings.

5. You will most often need to reinstall (and sometimes re-buy) your applications, and restore your data -- which can take much time and effort to restore your device back to pre-service state. NOT insignificant.

6. There are associated costs and efforts such as: packing and shipping your device at your expense, often requiring self addressed return packaging to be included with your device. This can be a hassle!

Advantages of a TechKnow Space solution and/or repair:

1. You get your own device back -- essentially your device is refurbished.

2. You are back in operation with your device within 1 to 4 hours rather than up to 2 months.

3. No packaging and shipping -- your device is returned to your hand smiling :) and working well.

A solution from The TechKnow Space can save you time and money and help you avoid loss of use of your device (which can end up costing you even more than the value of the device).

A general example of why you may choose a TechKnow Space solution over manufacturer warranty service:

  • Your iPad screen has gone blank.
  • You spend time on the phone with and apple warranty representative.
  • You package and ship your device to apple at your expense.
  • You are contacted by Apple and informed that your iPad screen has failed due to minimal liquid exposure which has seeped into the circuitry -- NOT under warranty.
  • Now you have to decide whether to pay premium manufacturer repair rates or receive your iPad back unrepaired. (remember you have already paid to ship it out)Either choice leaves you without your iPad for up to several weeks (or even months).
  • You could have walked in to The TechKnow Space, received your same iPad back (hand-to-hand) repaired with your same data, apps, and customizations within a few hours at nominal service rates.
  • You have saved: time and money, and gained peace of mind with an expert local repair.

Toronto: 416 987 9860   Mississauga: 905 897 9860

Digital Distress Digital Delight
Digital Distress? The Magic Happens at TechKnow Space Digital Delight!

Some of Our Newest Business Customers:

Porter Airlines Toronto Ontario has their devices fixed with TechKnow Space's Front St Toronto location.   Bruce Grey Children and Family Services has their mobile devices repaired at TechKnow Space in Mississauga & Toronto. Porter Airlines in Toronto chooses to have their devices repaired at The TechKnow Space.

Peel District School Board has partnered with The TechKnow Space for repairs to their mobile devices.

The TechKnow Space
offers the lowest repair prices in Canada for Samsung Phones & Samsung Tablets using genuine Samsung replacement parts.

--> We challenge you to find lower prices!

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Over 100,000 customers since 2006. What are you waiting for? Over 100,000 customers since 2006. What are you waiting for?
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The Canadian Federation of Independent Business is Canada’s largest association of small- and medium-sized businesses. As a matter of policy, CFIB does not endorse or promote the products and services of its members.

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Toronto Region Board of Trade

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