We abide by and comply with our National and Provincial tax regulations.
Our customers often ask:
Do you charge HST?
Is tax added on top of the published prices?
Do I have to pay tax on repair services and labour?
Can I save the taxes if you don't give me a receipt?
We always issue a receipt for our products and services.
13% HST (5% Federal GST and 8% Provincial PST) is automatically calculated on top of our published and quoted prices at point of payment by our system.
The Government is vey clear on the subject: All Goods and Services sold are subject to the tax
Reasons to feel good about paying sales tax and receiving a receipt:
With multiple locations and rotating staff it is difficult, even impossible, for representatives to remember customers' names and faces - a physical receipt detailing your transaction allows us to efficiently authenticate and process warranty support claims.
Risks of a "cash-no-receipt" transaction:
Not terrible if your service provider is a one-person show and you are a regular repair customer -- the proprieter might remember your name and face.
Shops that subscribe to the "cash-no-receipt" business model are attempting to fly under the radar and capture the attention of price conscious consumers - to no-ones' benefit really.
Doing business with someone who is willing and not afraid to break the law and cheat the Government is not going to hesitate to cheat you....BEWARE!
You have to rely on the personal memory of the shop's staff to authenticate and fulfill your warranty needs.
Even if the owner remembers you as a customer, he could deny any follow-up warranty support by insisting on seeing your receipt...and you have no legal recourse.
What are the chances the shop will even be there should you return to them needing warranty support?
From Canada Revenue Agency:
Fraudulent emails and phone calls - Protect yourself!
The CRA is warning Canadians that fraudulent emails and phone calls purporting to be from the Agency are currently being reported. Find out more about these scams and learn how you can protect yourself.