Before you call - Have the following ready to save time and waiting on the phone:
Your MacBook Model Number.
You will find your Macbook model number on the bottom of your Macbook (the part that rests on your desk).
The model number will start with A followed by 4 numbers (A####) For example: A1989.
The Model Number will be in light grey print - similar to this: A1286
We diagnose, restore and replace the following damaged MacBook, MacBook Air, MacBook Pro / Retina Mic and Speaker situations:
MacBook Doesn't Record Audio
MacBook Doesn't Play Sound
MacBook Distorted Sound
Liquid Spill on MacBook
Crystal clear MacBook audio
If your microphone isn't working correctly on your MacBook, MacBook Air, or MacBook Pro you will notice as soon as you try to use it, you may try to record or chat online the sound quality doesn't play back clear, or not at all. We can repair your Macbook microphone and have you back to recording and video chatting in no time at all.
Our replacement fee is 25%-40% less expensive than the manufacturer’s replacement fee.