Before you call - Have the following ready to save time and waiting on the phone:
Your MacBook Model Number.
You will find your Macbook model number on the bottom of your Macbook (the part that rests on your desk).
The model number will start with A followed by 4 numbers (A####) For example: A1989.
The Model Number will be in light grey print - similar to this: A1286
The manufacturer does the easy bit (at a high cost) - replaces your device (with a refurb!) -
leaving it to you to:
1. Backup your data
2. Wipe your device
3. Restore your backed up data
4. Reinstall your apps & reconfigure your device
--> good luck!
What do you have to do at TechKow Space?
We do the heavy lifting - TechKnow returns your own MacBook with your apps and your data backed by our Rock Solid warranty.
We diagnose, restore and replace the following damaged MacBook, MacBook Air, MacBook Pro / Retina Trackpad/Touchpad situations:
MacBook Misaligned Trackpad
MacBook Trackpad not Responding
MacBook Damaged Trackpad
Liquid Spill on MacBook
The advent of the computer mouse was an important step in making computers easy to use for the average at-home user. The next step in interfacing evolution is the trackpad, which allowed laptops to become a versatile and portable option for everyone.
The trackpad, or touchpad as it is sometimes called, is a touch-sensitive part of your MacBook used to control the cursor for clicking on links, selecting files and to prompt actions from your laptop.
The trackpad on your MacBook can register many different multi-touch gestures to perform specific tasks, such as:
You can enable these in System Settings on your MacBook if they are not already turned on by default.
Issues you might notice with your trackpad
Some common problems people experience with their MacBook trackpad are:
These are signs that you will need to replace the trackpad on your MacBook
Your MacBook’s trackpad can malfunction or stop working for many different reasons, such as:
When your trackpad needs to be replaced you may notice any kind of problem, most users notice that the cursor jumps or moves without the touchpad being touched. Some users notice that the cursor starts acting odd and hard to use after a period of time, it doesn't click properly or it doesn't respond. If any of those problems are happening to you bring your MacBook in and we can replace your MacBook's touchpad.
You might feel that without a working trackpad, you can just plug in an external computer mouse and use that instead. But for many users, that is more of an added inconvenience because the whole reason they use a laptop is that it is easy to pack up and move around.
Needing to remember to bring an extra mouse with you everywhere will definitely begin to get tiresome for you very fast, but fixing the trackpad on your own is certainly not recommended.
Taking your MacBook to Apple’s Genius Bar can be a difficult option
They can often take weeks to even look at your problem, and then a few weeks on top of that to do the repair. That's after waiting for an appointment just to be seen.
Our certified in-house technicians can replace your MacBook trackpad within 2 hours, so you can get back to your normal daily life sooner rather than later.
The trackpad is such an important part of your MacBook, so why would you want to use your MacBook without it? Visit the Techknow Space today to get a fast and easy solution for your broken trackpad.