MOTOROLA REPAIR CENTRE - ALL MODELS - ALL REPAIRS - 1 HOUR

• Black display
• Blank display
• Bleeding display
• Blinking display
• Blurred display
• Broken glass
• Bulging screen
• Busted Touchscreen
• Chipped glass
• Color seeping display
• Colours distorted LCD
• Cracked screen
• Crushed screen
• Damaged lcd
• damp screen
• Dark image
• Dark lines on screen
• Defective LCD
• destroyed glass
• dim display
• Discoloured Display
• Dull display
• Dusty Screen
• Faded display
• failed backlight
• failed LCD
• Failing display
• Faint screen
• Faulty touch screen
• Flashing screen
• Flawed display
• Flickering screen
• foggy screen
• Fractured screen
• Frozen touch screen
• Ghost touch (phantom touch)
• Glitching display
• Grey display
• Half white screen
• Hazy LCD
• Inactive screen
• Ink spots
• Jerky screen
• Jittering screen
• Lagging touch response 
• LCD Malfunction
• Leaky LCD
• Lifted screen 
• Liquid in screen
• mangled display
• Misaligned screen
• Moving image
• mutilated screen
• Non functioning digitizer
• Oversensitive screen
• Pale screen
• protruding display
• Rainbow display
• Raised screen
• ruined display
• scratched screen
• Screen glitches
• Screen hot to touch
• Screen patches
• Screen popping out
• screen trashed
• Shaking display
• Shattered glass
• Slow response to touch
• Sluggish touchscreen
• Smashed Glass
• Splintered glass
• Stained touch screen
• Touch gesture doesn't work
• touch not working
• Unresponsive touch screen
• Vertical lines on display
• Washed-out display
• Water marks on image
• Water spill on screen
• wrecked display

• bent charging port connector pins
• broken charging port
• broken charging port pins
• broken connector pins
• burnt port
• busted charging port
• Can't connect charger
• charger keeps falling out
• corroded pins
• Damaged charging port
• damaged charging port pins
• destroyed charging port
• disconnects power
• intermittently charges
• lightning cable won’t attach to port
• Lightning cable won't go in
• Loose charging cable
• loose charging port
• must hold cable to charge
• no charging through port
• No power through port
• not charging
• port not accepting charger
• port not conducting charge
• port not working
• slow charging
• snapped charging port pins
• Something stuck in the port
• stops charging
• wiggly port

• Dead battery
• Service battery error message
• Battery won't hold a charge
• charges to "full" in just a few minutes
• doesn't last as long
• drains fast
• doesn't charge to full
• gets hot
• Phone Randomly shuts off
• Fluctuating battery level
• Inflated battery
• Pushed out screen
• Phone shuts off playing video & opening apps
• Slow Phone
• Swollen battery
• Phone turns off at high battery level

• Muffled sound
• No audio
• Audio from one speaker
• Sound from one side
• Static through headphones
• Loose headphone jack
• Malfuntioning audio jack
• Connector broke inside headphone jack
• Dirt buildup in jack
• Something stuck in jack
• Failed headphone jack
• Connector falls out of headphone jack

• Camera won't focus
• Camera goes black
• Dark screen in camera app
• Cracked lens
• Dark spots in photos
• Doesn't flash
• Takes bad pictures
• "Cannot Take Photo" error message
• Shutter not working
• Camera not working black screen
• Front camera not working
• Back camera not working
• Selfie camera not working
• Can't shoot videos
• Video camera not working

• Power button doesn't work
• Doesn't turn phone on (or off)
• Jammed or stuck power button
• Won't move
• Requires force
• Inoperative power button
• Broken power button
• Broken power button plastic
• Power button fell out
• Power button pressed in

• Distorted sound on speakerphone
• No sound from speakerphone
• Low volume on speakerphone
• No sound from ringer speaker
• Phone isn't ringing
• Static or clicking noise
• Loudspeaker not working during calls
• Quiet loudspeaker

• Can't record sound
• Noise in recording
• Low recording volume
• Microphone not working during calls

• Cracked plastic
• Dented housing
• Worn finish
• Warped housing
• Scratched plastic

• Broken SIM slot pins
• If your Phone doesn’t detect the Sim – it can hardly be called a “phone”. We can fix any of these Sim Tray problem on an Phone:
• No cellular signal
• SIM card jammed in slot
• SIM card not detected "insert SIM card" message

• Can't see any networks at all
• WiFI cannot be enabled (WiFi won't turn on)
• WiFi not showing all networks (including mine)
• WiFi shows network but cannot connect
• WiFi signal is weak or disconnects often

• Bluetooth has limited range
• Bluetooth will not enable or turn on
• Phone cannot see any Bluetooth devices
• Phone won't connect to car via Bluetooth
• Won't pair with wireles headphones

• No signal
• Cannot connect to network
• Can't make or receive calls
• Signal drops out

• Broken home button
• Damaged home button
• Delaying Home Button
• Erratic home button
• Faulty home button
• Home button fell off
• Home button rotates freely
• Loose home button
• Malfunctioning home button
• Misaligned home button
• Noisy home button
• Pressed Home button
• Sensitive home button
• Sticky home button
• Stiff home button
• Stuck Home button
• Sunken home button

• Dialing numbers while on a call
• Screen always stays on

• Can't turn sound down
• Cant turn sound up
• Neither volume button works
• Volume goes up or down seemingly by itself

There are very few phones being manufactured today with the glass touchscreen as a separate component. Therefore most phones require the replacement of the entire screen assembly as one part. See a list of all phone models with screen, glass & LCD replacement pricing.

When your phone seems to be working (i.e. it's ringing etc.) but the display stays off the most probable cause is LCD failure requiring screen or LCD replacement.  In some very rare cases the display controller circuits on the logic board could be damaged instead or even as well.

There are a few known cases of touch response issues due to motherboard failure however the vast majority of touchscreen problems require the screen to be replaced.

Your phone has a component behind the screen called a proximity sensor. This sensor detects when you hold the phone to your ear and turns off the display and touchscreen preventing functions from being activated by your cheek.

This sensor rarely fails on its own -- it can easily be damaged if the glass covering it is shattered.

If your device has sustained damage during drops and impact, sometimes the frame or housing of the device becomes warped or bent.

This can create a problem when installing a new screen - as the mounting points may not align, or the frame is bent inward impeding where the new screen needs to be.

Fortunately in most cases we are able to straighten and/or repair the frame and proceed to install your new screen.

Screen damage is probably the most common reason phones and tablets are brought in for repair. 

Sometimes the event that precipitated the glass to break (or maybe the glass didn't break but the screen is black) caused unseen damage beyond the screen assembly itself affecting other functions or preventing a new screen from working.  In such cases the unseen damage will need to be repaired before a new screen replacement will revive your device.

Usually only damaged as a result of screen breakage due to its being directly behind the glass. 

Panic! Your phone won't turn on. What now?

It's diagnostics time.  We will perform a thorough inspection and determine where the fault lies.  

No power problems could include the following possible causes:

• Dead battery
• LCD failure
• Charging port damage
• Damaged power button
• Power switch failure
• Mainboard damage
• Liquid exposure

Behaviours that may be related to a battery problem could include:

• Phone turns off suddenly
• Running slow
• Laggy touch response
• Won't fully charge
• Battery swelling
• Screen has broken (seemingly on its own) from internal pressure

If your charger won't plug in it's pretty obvious that there is physical damage and the port needs to be replaced. 

... But damage to the charging is port is not always readily visible. 

Symptoms of charging port damage or failure may include:

• Loose connecter - charger doesn't firmly plug in
• Charging stops or is intermittent
• Does not detect when a charger is plugged in
• Does not detect on a computer

You plug in your device to charge - no beep, no charging indicator - you think: "oh no I need the charging port replaced".  

Often it is that simple, however the charging port is related to other functions and components like the battery and mainboard charging circuits.

We look at all possible scenarios when diagnosing a faulty port and provide the solution(s) that solve your charging problems!

Battery problems come in different flavours.

Often it is easy to know when your battery needs replacing - most devices will give you a message leading up to it.  

When replacing the battery isn't a solution or only partially improves the functionality - we will need to to look deeper.

Power button issues may make it difficult - or even impossible - to turn your phone one or off. 

A stuck power button may make your phone appear to be stuck in a boot loop.

Whats going on when lining up for a nice shot and the image is always blurry or the view is constantly shaking?

These are some possible causes

• Scratches on the external camera lens
• Scratches on the inside camera lens
• Damaged or broken focus

Blurry or out of focus images can be a result of a dirty or scratched lens, either the external protective lens or the internal camera lens itself. If cleaning the lens doesn't resolve the issue then either the camera or the lens needs to be changed

If the image is shaky or appears to be vibrating then the focus mechanism within the camera is damaged and can be fixed by replacing the camera.

In some cases you might see dark spots in the image while trying to take a picture and also appear in the final image. These are likely caused by a scratch to the internal lens and can be fixed by replacing the camera component. 

Typically, this occurs when the external lens has become damaged, exposing the internal camera mechanism which has become scratched. Other times, this can happen from liquid or dust particles getting inside the camera.

Let us change your camera or lens so you can go back to taking awesome photos.

Most phones come with at least 2 cameras (front camera for selfies or video calls and back camera for hi-res photos and videos).

Different camera problems may have different causes and/or solutions.  

Having already tried another pair of earphones  you've still got no sound.

Here's what could be wrong:

• Damaged connectors inside the audio jack
• Damaged audio jack mainboard connector (especially if the phone has been opened)
• Water or other liquid inside the jack

Most phone audio jacks (headphone jacks) are replaceable as a component and we stock jacks for most common phone models.

"Hello?"

"Are you there?"

You answer your phone but it seems no one can hear what your saying.  

The microphone has failed. Most phone mics can be replaced within 1 hour.

When you answer the phone and it seems like there's no one there - you can't hear anything - you quickly switch to speakerphone and all's well you probably have an earpiece (receiver speaker) failure.

Most phone earpiece speakers can be replaced within 1 hour.

The speakerphone function usually relies on the loud-speaker to produce sound -- the same speaker that plays music, notification sounds and ringtones.

If the functions above aren't working you will need your loudspeaker replaced.

Earpiece issues interfere with your ability to hear the other party when on a call - unless you switch to speakerphone.

Often a straightforward replacement of the earpiece speaker will solve this problem. 

Sometimes (and depending on the nature of the damage be in water or impact or ...) the problem could run deeper.

We have even seen (though rarely) software to be the culprit of earpiece problems - especially in the absence of an apparent damage. 

Headphone jack problems are usually easy to identify and are rarely caused by deeper issues.  However for those few cases where it is not the jack itself here are the possibilities:

Loudspeaker problems are generally part-focused - meaning the problem usually lies in the speaker itself. In rare instances there may be an underlying or secondary issue.

"Hello?" ... "hello?" ... when you're calling party can't hear you your microphone may have a problem.  The mic on a phone may be integrated into the logic board or may be a component itself.

Only after a thorough diagnostics will our technicians be able to determine if the antenna is a cause of your WiFi woes.

WiFi problems could be caused by software issues, a failed WiFi transceiver, the antenna, or even logic board damage.

Bluetooth connection issues could be a result of:

• Impact - affecting the logic board
• Heat problems
• Antenna connections
• Software

We will diagnose your bluetooth connectivity problems and advise accordingly. 

There are many possible casues of a loss of carrier signal - meaning no voice calls & no data connection.

Possible causes include:

• Damaged SIM card
• Damaged SIM tray - broken connector pins
• Antenna problems
• Logic board damage
• Liquid exposure
• Phone is blacklisted

Our technicians will perform diagnostics and determine the cause of the connection loss and advise the you of the necessary solution.

What does it mean when a phone is blacklisted?

A phone's IMEI may be blocked by the original issuing carrier for any number of reasons - for example having been reported stolen.

This means that your device will not be able to work with any North American carrier network.  

How to check if a phone is blacklisted.

WiFi problems? Don't run up your data bill - get your WiFi connection fixed ASAP!

Bluetooth is vitally important to many people these days - to onnect to your earphones, wireless speakers and your car.

Hit and miss communications - "can you hear me now?" - a damaged cellular antenna will be sure to keep you mostly offline.

Sometimes the physical button itself has worn or broken and requires replacement. We stock buttons for most common models of phones. 

In other cases the switch underneath the button is the problem - which we also repair.

Housing replacement on many phones is intricate -- requiring complete dissassembly.

Back covers can be replaced on most phones within 30 minutes.

We stock housings, and back covers for most popular phones.

There's no plastic or amunimum goop that can fix a bent, cracked or warped phone housing. There's only one way to go:

On models that have it - possibly the the single most important control!

You've gotta be able to crank it up - (or turn it down) -- volume control frustration relief is a 1 hour visit to TechKnow Space!

Instant silence at the flip of a switch. Your mute button immediately silences the ringer giving you privacy when you need it.

Logic board replacement for phones can often be as expensive (or more) than replacing the entire device. 

We do however do logic board repairs.

A Motherboard or main-board or logic board is the Central Nervous System or the Brain of a devices.

All components on a device, be it the screen, charging port, microphone or any other component on the device has a corresponding software or functional counterpart on the logic board that communicates with the component.

When the function, say for the microphone, gets damaged on the logic board there is no way for a microphone to work unless the logic board is replaced, or the functional software capability for the microphone on the logic board is repaired.

Replacing a logic board is rarely cost-effective. New logic boards can only be sourced from the manufacturers who will not typically supply these to repair shops. Also, since your data and apps reside on the flash memory on the logic boards, all your data is lost when you replace the logic board.

Logic boards can however be more cost-effectively repaired. There is a 50% success  rate with repairing logic boards. This has the advantage of having all your data and apps available for you to use. 

Damaged SIM trays can often be repaired. On some phones it is a separate component and can more cost-effectively be replaced on its own.  

More often than electronic failure - the connector pins which contact the SIM card get bent or broken off from inserting an object into the slot, or even inserting the SIM backward.

We repair and replace damaged SIM reader trays typically within 1 to 2 hours.

With a SIM tray problem your phone isn't much use as a PHONE !  You won't be able to make or receive calls and text messages and data won't work.

Depending on the nature and extent of the damage your data may be able to be saved.

For example your phone's LCD has failed but it's an old model and a screen replacement is more expensive than buying another phone. In ths case we can extract your phone's data to external storage media such as a flash drive or onto another phone.