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There are many reasons to choose to repair your liquid damaged device rather than buying a new one. Some reasons are obvious others maybe not os obvious:
Laptops, MacBooks & Windows Tablets
Phones, iPads and other Tablets
Regardless of the type of liquid, be it water, juice, coffee or alcohol, that your device was exposed to an internal cleaning process is required. Once we have removed all traces of liquid and subsequently any corrosion that may have developed we will diagnose the device and identify any parts that were damaged by the liquid exposure requiring replacement.
In some cases, the internal cleaning is sufficient to restore your device to a fully functional state.
In the event that we find additional repair requirements, we will notify you, provide an estimate and proceed with the repair upon your approval.
This page is directed to helping our customers understand the issue of liquid damage to their devices, and assist in managing their expectations.
All digital devices, phones, laptops, tablets, etc are liquid-phobic. Depending on the extent of the liquid exposure, these devices are sometimes beyond
Devices commonly go through a washing cycle, get dropped in swimming pools, toilet bowls,
The one thing you should not do is turn it on, while the one thing that you should do is to bring/send the device
Refer to the following flowchart to easily understand our liquid damaged device repair process:
EXPOSED! What Now?
Most typically, after a bout with the pernicious liquids, the first human response is to see if the device is alive by powering it up. This damages the device since the battery power heats up the circuits and dissipates and flushes the liquids through the devices. All digital devices are composed of integrated circuits. When the moisture comes into contact with the component circuits in the device, the circuits begin a process of corrosion. Depending on the time elapsed following the liquid exposure, the corrosion might become irreversible. The more frequently the device is powered on, or the longer it stays powered on, the more corroded the circuits get, and
The TechKnow Space will bring smiles to your wet and weeping devices:
Initially, all devices typically seem to work with one or two functions impaired or lost. Most customers call us asking us to repair that failed function/s, since the device seems to otherwise work fine.
We have to then spend time explaining to them that liquid-damaged devices exhibit a behavior that can be described as a “cascading” failure, beginning with a failure of one function, and over time, having other functions start to fail, as the moisture permeates the device over time.
We explain how, depending on the extent of liquid exposure, repairs are often futile and a waste of money, unless we can ascertain the extent of the damage and go through a damage diagnostics process as follows:
Managing expectations is a key component of any relationship, which is the goal of this communication. Rather than sending us your
For customers Who Are Aware of Liquid Damage: We charge an upfront non-refundable cleaning fee of $60 for Phones & Tablets, and $75 for MacBooks & Laptops.
We attempt up to 3 bouts of liquid
The total charge to you will be the up-front cleaning fee, which you have already paid, plus the cost of repairs approved by you. If the device is not repairable or not cost effective to repair we will return the device to you
For Customers Unaware of Liquid Damage to their devices
If we discover during the course of diagnosis or repair that the device has experienced liquid damage, we will stop the diagnostics and call to advise you about the additional cleaning charge. If you approve, we proceed with the cleaning. The total charge to you will be the cleaning charge plus the cost of any repairs approved by you. If the moisture cannot be adequately removed after three rounds of cleaning, we re-assemble the device and call to advise you to pick up (or return ship) your device. The cleaning fee that was not collected up front, will be due.
We do look forward to helping you save and repair your devices.
1. Warranty Period: For liquid-cleaning related issues only, we have
2. We can save your device in 80% of the cases. Typical cleaning process outcomes:
Our Liquid Damaged Device Repair Warranty Details:
In the 80% of the outcomes (above) when your device has been successfully resuscitated, our warranty protection proceeds as follows:
Please note that our Liquid Damaged Device Repair Warranty is unique from our Standard Repair Warranty.
For liquid damage repairs to all devices we use up-to-date, state of the art, tools and equipment and processes.
Even so -- unforeseen problems may arise during the course of a liquid damage repair.
In extreme cases of water damage or other liquid
Occasionally after a successful repair (even
Even so -- Remember: We have a very high liquid damaged device repair success rate!
Examples of actual customer emails received:
mesg: my iphone was droped in water (tub) so some water went inside my iphone screen i open the touch screen with the help of youtube video but when i open there was no space to dry the water i put this screen in microwave for 10 sec but with flame its burn i have the bottom part in orignal condition but my touchscreen is burn i need estimate repairing and can u tell me after repairing my previous memory will work or not?
mesg: Touch screen stopped responding after what appeared to be traces of moisture underneath the screen plate. Tried to 'squeegee' it out by repeatedly rubbing thumb towards the edge of the screen which seemed to work at first. I suppose that what ever moisture was left finally reached some vital components and did lasting damage. Is it possible to replace the display module?
Does or Can Rice Help a Smartphone with Liquid Damage?
We strongly recommend against using rice or any other absorbent materials to attempt to draw moisture out of your liquid-exposed device.
There are plenty of websites that suggest this approach as a technique to reduce or stop the progression of damage after liquid exposure -- please ignore that bad, rice bag, advice.
Our experience has shown that any attempt to draw moisture from a device by any external methods does absolutely nothing to help save it or to increase the chances of a successful repair. In fact - this method can actually aggravate the damage already inflicted by causing the moisture to spread over a greater area internally and expose other components.
The main problem with the rice solution is that removing the water from the device still leaves the salts and minerals from the water on the circuits of the phone, which will continue to cause damage over time!
The best course of action upon discovering water or liquid damage is to :
See what one of the leading experts in the repair industry, Jessa Jones, has to say about rice and treating the water problem:
Liquid damaged device repairs require several stages of service -- each which take a fair amount of time to complete.
In some cases multiple liquid cleaning processes must be undertaken which could take up to 3 days.
To properly diagnose the issues caused by the liquid exposure we must allow all of the required processes to run in full.
Not all processes are required in every liquid damage situation.
The entire repair procedure from cleaning to corrosion removal to ultrasonic bathing of the smartphone's circuits to re-flow of the semi-conductors can take up to three days. We might need to complete 3 cycles of this cleaning before we are satisfied that the moisture has been completely removed and that the repairs are worth doing. If we conclude that the device has been corroded beyond repair, we will let you know and return the device.
Our liquid damage repair success rate is upwards of 80%!
For
Can I still get my data - my photos, my videos, and my music?
In 55% to 70% of these
What about my contacts???
If you have properly set up your device in the first place (entering your email address when setting it up for the first time) your contacts will have been "
This means that when you set up your next phone and enter the same email address during setup - your contacts will "re-sync" to your new device automatically.
If you have not previously attached your old phone to the cloud with your email address - additional recovery steps may be necessary to extract contacts from the recovered data image or they may not be recoverable.
There is a possibility (depending on device model and your customized preferences) the contacts may have been stored on your SIM card -- if so, they will show up in your new device when you insert your same SIM card.
How much does liquid damaged device data recovery cost?
For all phones and tablets: we charge $99.95 for
In those situations where the data recovery is
How long does it take to recover my lost data files?
Liquid damaged data recovery may take as little as 4 hours or as long as 1 day - depending on the amount of stored data and the extent of
How do we provide your recovered data back to you?
We will load all of your recovered data onto a USB flash drive which will allow you to access your files from any computer.
What kinds of files can you recover?
Typically the files stored on your phone or tablet's internal memory are:
Other local device-stored data such as SMS
If your
OK, I've received my recovered data - now how do I identify and find my files?
Your recovered data will usually be stored in a file-structure format (the same way it was stored on your device) much like the files on your computer.
The easiest way to find your files is to plug in the USB drive to a computer and use the folder search function as follows:
To find music (from iPhone devices): a little more difficult and
We repair the following liquid damage smartphone brands:
Apple iPhone, Samsung Galaxy, Blackberry, Google Pixel, HTC, Huawei, LG, Motorola, Microsoft, Nokia, OnePlus & Sony
When you discover that your smartphone has been exposed to liquid of any kind:
Allowing the smartphone to continue to run after a liquid spill or exposure can cause irreversible internal damage including shorting of electrical circuits and semi-conductor overheating.
Even with your smartphone powered off -- if the power is left connected electricity continues to flow through its circuits. This means electrical shorting and/or logic chip burnout can still occur.
As with external power if the battery is left in your smartphone, electricity continues to flow through its circuits leaving open the possibility of irreversible damage.
If your battery is not user-removable it is of utmost importance that you bring your smartphone in as-soon-as-possible because the damage can continue to worsen right up until we disassemble it.
INTERRUPT your panic and anxiety! Bring it in right away or as soon as possible or you could end up with a dead smartphone!
Fortunately water is the least damaging of liquids in terms of smartphones.
Depending on the extent of water exposure, whether your smartphone was turned on at the time, and how quickly you are able to bring it in, the chances of successful repair are highest in these circumstances. Sometimes the cleaning process itself is enough.
Still -- follow these guidelines and get it in ASAP!
a year ago-
Excellent service, friendly staff, parking right outside and they fixed my phone in less than 30 minutes! Which was great because I was in the middle of work when I dropped it. The girl at the counter was very friendly and helped me pick out a new case so I didn't smash my screen for the 6th time. a+++ I will recommend this place to my friends and coworkers!
Sugary liquids have a terrible effect on electronics. Sugar eats away at printed circuits starting almost immediately after exposure and continues to progressively corrode connections as the liquid seeps deeper into the smartphone's components.
In these circumstances removing power from your smartphone, although still very important, does not prevent the progression of corrosive damage. It is even more imperative to bring it in sooner than later to increase the chance of successful repair.
Time is the arch-enemy of electronics after liquid exposure.
Putting off bringing your smartphone in will:
Bring your liquid-damaged smartphone in to The TechKnow Space today:
You can expect that parts will need to be replaced. You can expect that there will be circuit damage and corrosion.
We may still be able to revive your Smartphone. You can still save money!
Smartphones are an expensive device and even in these cases many customers find much value in a TechKnow Space Liquid Damage Solution over replacement.
You can continue with:
Depending on what parts of your smartphone were exposed to the liquid spill, the screen itself may not have sustained the damage.
In some cases a cleaning and screen replacement may be the course of action. In other cases there is damage only to circuits which control the display. Sometimes there is damage to both. We won't know the answer until we have completed the cleaning and diagnostic phases of the repair and we will advise you appropriately.
4 months ago-
Customer service on point here! Thanks guys!
All is not necessarily lost!
At the TechKnow Space we have a very high success rate at restoring functionality when your smartphone's main board fails due to liquid spill or exposure.
It is critical to get your smartphone in ASAP!
See Our Smartphone Liquid Damage Repair Process
4 months ago-
Good service! Very friendly.
When you visit the Techknow Space with a drowned iPhone or Samsung Galaxy phone, our technicians begin the liquid damage cleaning process immediately from the minute it reaches the workbench.
This cleaning process is not merely a single step, but can include multiple methods and even multiple cleaning attempts.
For this reason, we won’t know an exact time frame for the completed repair when you visit us to drop off your iPhone.
However, we promise to keep you apprised of any developments in your iPhone’s liquid damage repair process every step of the way.
When you visit the Techknow Space for a liquid damage repair for your iPhone 6, Galaxy Note 4 or S6 Edge, you can rest easy knowing our expert technicians are more than prepared to complete liquid cleaning for any damage that the liquid might have caused inside your phone.
“My iphone was in the sink/bath tub/swimming pool/lake/washing machine/etc. but it seems to be working fine. Do you think I need to do a liquid cleaning for my S6?”
The worst thing you can do with a smartphone that has been a little too friendly with liquids is to continue to use the phone normally.
Usually when your smartphone has gone head to head with a liquid, your first instinct is to see if it works. But powering up your Galaxy S6 to check on it can actually make the situation worse.
All batteries generate a little heat when in use, and inside your phone that heat can actually help the liquid travel deeper into your phone.
This means it is more likely to do more damage, or even worsen the damage to your phone. Damage to the battery from liquid damage can not only stop your phone from working the right way, but can also be dangerous.
A liquid damaged battery can cause injury or harm, if the damage to the inside of your phone is great enough that the battery malfunctions.
Using a malfunctioning battery can cause the battery to explode, or expand in such a way that ruins the rest of your phone (i.e. lifting the screen assembly).
Instead of risking ruining your phone, or worse – sustaining an injury from a bad battery, visit the Techknow Space.
Our experts are always prepared, with the skills and training to rescue your S6 or other smartphone from a watery grave. We are conveniently located in Mississauga, across from Square One Shopping Centre
, and in Toronto
, near the Rogers Centre and the CN Tower, to serve you best.
Liquid damage corrosion removal is a TechKnow Space specialty.
Popular liquid damaged smartphone situations we address:
Samsung liquid damage repair
Samsung milk spill repair
Samsung beer/wine/other alcohol damage repair
Samsung juice damage repair
We repair the following liquid/water damaged iPhones:
iPhone X, iPhone 8/8Plus, iPhone 7/7 Plus, iPhone 6S/6S Plus, iPhone 6/6 Plus, iPhone 5/5S/5C, iPhone 4/4S
We remedy, refurbish, restore and resuscitate the following iPhone liquid damage situations:
water damage repair
milk spill repair
beer/wine/alcohol damage repair
orange juice spill repair
dropped in pool repair
dropped in puddle repair
exposed to shower steam repair
So your iPhone is wet – whether you dumped it in a cup of coffee, or it went for a ride in the washing machine, or you got
What should you do now that you have a sad, wet iPhone?
First, if your iPhone is off, leave it turned off. If it’s still on after the liquid incident, power it off. Your first thought after rescuing your phone from its watery grave is probably to turn it on to see if it still works.
THIS IS A BAD IDEA.
This can damage your iPhone further because the battery power can heat up the damp circuits inside your phone and burn them out, or overheat the battery, or force the liquid further into the phone.
The next step is to bring it straight to us at the Techknow Space. Do not pass Go, do not collect $200. Wasting time trying to fix the liquid damage on your own at this point will only make things worse for your iPhone.
Opening up your iPhone by yourself can be quite risky even if you think you have enough experience to handle the repair on your own. But for those of us without the relevant knowledge, DIY liquid damage repairs are downright silly.
Don’t listen to advice from the Internet either. Using a hairdryer or a bag of rice to fix the liquid damage is also not a good next
Trying to dry out your iPhone by heating it is like trying to push a freight train down the tracks with your bare hands. It’s technically do-able, but also very dangerous.
When you apply heat to the outside of your phone, you are risking overheating the battery and ruining it, or worse, exploding it! Don’t risk injury to yourself by trying to dry your iPhone out with a hairdryer.
Another popular suggestion from the online peanut gallery is to dunk your phone into a bag of uncooked rice. This supposedly will magically suck out all the liquid from the inside of the phone.
It isn’t a magic fix, and on top of not solving your watery iPhone problems, it can also leave little rice pieces behind in the SIM tray slot or charging port of your iPhone and cause more damage to your phone than the liquid.
Bringing your iPhone to the Techknow Space is the best solution for liquid damage repairs. Our experts have a wide and deep knowledge of the best ways to clean out the moisture and fix any additional damage to your iPhone.
We repair the following liquid damaged laptop brands:
Acer, Asus, Dell, Fujitsu, Gateway, HP Compaq, IBM Lenovo, LG, MSI, Samsung, Sony & Toshiba
When you discover that your laptop has been exposed to liquid of any kind:
Allowing the laptop to continue to run after a liquid spill or exposure can cause irreversible internal damage including shorting of electrical circuits and semi-conductor overheating.
Even with your laptop powered off -- if the power is left connected electricity continues to flow through its circuits. This means electrical shorting and/or logic chip burnout can still occur.
As with external power if the battery is left in your laptop electricity continues to flow through its circuits leaving open the possibility of irreversible damage.
If your battery is not user-removable it is of utmost importance that you bring your laptop in as-soon-as-possible because the damage can continue to worsen right up until we disassemble it.
Alcoholic beverages like beer, wine and spirits can cause severe damage to any electronic device almost instantly!
It is imperative that you act quickly to remove power (follow these guidelines) immediately upon discovering the spill.
It is likely that in addition to any apparent damage caused by the alcohol spill, your laptop will immediately begin to develop internal problems as alcohol starts dissolving electronic circuits upon contact.
In order to increase the chances of saving your beloved laptop, bring it to a TechKnow Space expert immediately!
a year ago
My laptop was acting up from overheating due to a non-functioning fan. Although fans are easy to buy, when I opened my particular laptop, it was beyond belief how much dismantling I had to do to remove the old one. I would never have been able to put it back together.
Took it to TechKnow Space. Fixed.
Time is the arch-enemy of electronics after liquid exposure.
Putting off bringing your laptop in will:
Bring your liquid-damaged laptop in to The TechKnow Space today:
You can expect that parts will need to be replaced. You can expect that there will be circuit damage and corrosion.
We may still be able to revive your laptop. You can still save money!
Laptops are an expensive device and even in these cases many customers find much value in a TechKnow Space Liquid Damage Solution over replacement.
You can continue with:
As with a 'no display' situation your laptop may have sustained damage to the screen itself, to only the controlling circuits or to both.
See The LCD / Screen on My Laptop is Not Working after Liquid Exposure
Liquid has Damaged my Laptop Mainboard / Logic Board
8 months ago-
Very good service, professionals and delivery before time. My 2nd timehere and never going anywhere else. Worth every cent.
When you discover that your Macbook Pro has been exposed to liquid of any kind:
Allowing the Macbook to continue to run after a liquid spill or exposure can cause irreversible internal damage including shorting of electrical circuits and semi-conductor overheating.
Even with your Macbook Pro Retina powered off -- if the power is left connected electricity continues to flow through its circuits. This means electrical shorting and/or logic chip burnout can still occur.
As with external power if the battery is left in your Macbook, electricity continues to flow through its circuits leaving open the possibility of irreversible damage.
If your battery is not user-removable it is of utmost importance that you bring your Macbook in as-soon-as-possible because the damage can continue to worsen right up until we disassemble it.
Coffee and tea spills have the same or similar effect of orange juice and pop on Macbooks' electronics.
Time is the arch-enemy of electronics after liquid exposure.
Putting off bringing your Macbook in will:
Bring your liquid-damaged Macbook in to The TechKnow Space today:
You can expect that parts will need to be replaced. You can expect that there will be circuit damage and corrosion.
We may still be able to revive your Macbook. You can still save money!
Macbooks are an expensive device and even in these cases many customers find much value in a TechKnow Space Liquid Damage Solution over replacement.
You can continue with:
In many cases, with a liquid damaged Macbook, the keyboard is the first to fail having taken the majority of the liquid exposure.
Often corrosion cleaning and a keyboard replacement later you are back up and running.
a year ago-
I went here a couple of months ago to get my macbook battery replaced. I was amazed at the excellent customer service, and the attitude of those whom work there! I was instantly greeted, and was asked about my day, etc, it seemed like they really did care! anyways-- the battery replacement I got works great-- and I love that I got a warranty with them as well! I would go back there again for all of my needs!
Great customer service!
In nearly all cases of liquid or water damage to Macbooks -- the Hard Drive (the part of your
There are various means by which we can return your data to you should your Macbook be non-repairable or you decide not to repair it.
Two of the most popular solutions are:
We repair the following liquid/water spill damaged tablet brands:
Apple iPad, Samsung Galaxy Tab, Asus Transformer/Memopad/Nexus, Blackberry Playbook, & Microsoft Surface
“My iPad Air was in my bag and something spilled on it. What should I do?”
First step – don’t panic! Your iPad still has a chance at survival. The next thing you need to do is turn your iPad off if it is still powered on.
iPad liquid damage repair is often successful, but time is of the essence. The longer your iPad sits untreated for liquid damage, the less likely your chances of reviving your iPad get.
The Techknow Space are experts at all iPad Air spill repair solutions, and if your iPad has been exposed to any kind of liquid, choosing us as the answer for all your iPad liquid cleaning needs is the only smart option.
“I want to try the liquid cleaning repair for my spill damaged Samsung Galaxy Tab on my own, where do I start?”
Liquid damage repairs, more than any other repairs, are very complicated and easy to get wrong. So if you are brave enough to attempt the liquid cleaning process do-it-yourself style, you should be prepared for things to get more than a little stressful.
Your Galaxy Tab is a complex combination of parts, and liquid damage to even one piece inside your tablet can interrupt normal usage.
Trying to repair liquid damage to your Samsung Galaxy Tab without the proper knowledge or tools doesn’t only carry the risk of ruining your Tab, but it can also mean risk to life and limb if you make a mistake at the wrong moment or with the wrong component.
Liquid damaged tablets can often experience malfunctions that can be dangerous, like battery problems.
Lithium-ion batteries, like the ones inside iPads or other tablets like the Microsoft Surface, do not enjoy coming in contact with moisture of any kind.
When moisture like water or coffee or pop or rain or any other liquids gets into the battery that powers your Galaxy Tab, it can ruin the battery in ways that can be mildly annoying at best, and explosive at worst.
Don’t risk injury by trying to repair your spill damaged Galaxy Tab or iPad by yourself. Instead, bring your sad, watery device to the experts at the Techknow Space.
The Techknow Space has all the knowledge, skills and tools necessary to safely and efficiently complete liquid cleaning repairs for all tablets, including Samsung Galaxy Tab, iPad, Microsoft Surface, Blackberry Playbook, and Asus Nexus 7.
“I think my iPad Mini has liquid damage, but it still seems to be working fine. Do I need to pay for liquid cleaning?”
Tablets with exposure to spills or liquid can respond to liquid damage in many different ways, and when you bring your iPad to the Techknow Space (whether it’s just for the liquid cleaning, or for a different repair like a screen replacement), we want to ensure our repairs are done to the fullest and best of our considerable abilities.
But the only way we can ensure that is to ensure the liquid exposure to your iPad Mini is cleaned away before we go any further with other repairs.
While your iPad might seem to be working normally, that grace period might not last forever. The only way to be sure any liquid damage inside your iPad Mini won’t come back to haunt you is to visit the Techknow Space and get us to rid your iPad of watery ghosts.
We have 2 options to serve your repair needs, choose:
• Full Service - You buy the part and repair solution from us,
or
• BYOP Service - What is BYOP? (BYOP Explained)
TechKnow Space Toronto Ontario: 416 987 9860TechKnow Space Mississauga Ontario: 905 897 9860
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