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The First Mobile Repair Store Delivering Digital Solutions Since 2006

THE UNTOLD TRUTH ABOUT WARRANTIES

 

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Toronto: 416 987 9860 - 
 Mississauga: 905 897 9860 - 
 

Your business survival and success is critically dependent on technology your staff use and leverage for competitive advantage.

When these technology tools hiccup or fail, your staff experience extreme anxieties. In particular, your sales staff is completely frustrated and unable to deliver on their daily sales targets.

Most companies look to finding solutions through warranty protection plans. Typically, one of the following 3 warranty flavours is an option:

1. The Standard Manufacturer Warranty: offers one year coverage from the date of purchase, and provides protection for primarily these situations:

a. Network and cellular signaling problems
b. Main logic-board related failures.

Problems with this warranty option:

• Our 10 years of repair experience reveals less than 5% of the repairs are network or logic board related. Most of the repairs are not covered under Manufacturer Warranty and have to be paid for. 

• Repairs under this option can take from 2 weeks to 8 weeks.

2. Extended Manufacturer Warranty:  is like the Standard Manufacturer Warranty, but extends coverage for additional years beyond the first. This warranty is not free and needs to be purchased. The protection extends to the same issues and problems covered by the Standard Manufacturer Warranty.

Problems with this warranty option: same as with the Manufacturer Warranty option.

3. Accidental Warranty: provides protection against accidents like drops and dings, or damage due to liquids. The price to purchase this protection is pretty steep. These warranties typically only allow one accidental damage claim over the lifetime of the warranty.

Problems with this warranty option: 

• Our 10 years of repair experience reveals about 95% of repairs are a result of accidental damage or liquid-related problems, and would therefore be covered by this warranty, if you were willing to pay the price. 

• Repairs under this option can take from 2 weeks to 8 weeks. 

• Repairs are hugely expensive costing you an average of $200 to $300 per repair incident including monthly fees and deductibles. 

Our 10 years of experience reveals that most device owners would rather pay The TechKnow Space to repair their devices within one hour, than wait 2 to 8 weeks to get their “free repair solutions under the above warrantys. 

Anecdotally, we have an Apple store across from our Square One location. We have many Apple customers come to us rather than use Apple’s free warranty services for the simple reasons: 

  1. They find waiting for 2 to 10 days to get an appointment with the Genius Bar, painful. 
  2. The 2 to 6 hours of in-store wait at the Apple store makes this onption unpalatable.  

They would rather come to The TechKnow Space for a paid 1-hour solution.   

 

Think the warranty providers have you over a barrel? 

 

Not a chance….reach out to The TechKnow Space, your agile digital solution partners.

Toronto: 416 987 9860   Mississauga: 905 897 9860

Digital Distress Digital Delight
Digital Distress? The Magic Happens at TechKnow Space Digital Delight!

Some of Our Newest Business Customers:

Porter Airlines Toronto Ontario has their devices fixed with TechKnow Space's Front St Toronto location.   Bruce Grey Children and Family Services has their mobile devices repaired at TechKnow Space in Mississauga & Toronto. Porter Airlines in Toronto chooses to have their devices repaired at The TechKnow Space.

Peel District School Board has partnered with The TechKnow Space for repairs to their mobile devices.

The TechKnow Space
offers the lowest repair prices in Canada for Samsung Phones & Samsung Tablets using genuine Samsung replacement parts.

--> We challenge you to find lower prices!


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Over 100,000 customers since 2006. What are you waiting for? Over 100,000 customers since 2006. What are you waiting for?
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The Canadian Federation of Independent Business is Canada’s largest association of small- and medium-sized businesses. As a matter of policy, CFIB does not endorse or promote the products and services of its members.

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